Terms and Conditions

This website and domain name is owned and operated by OKH BALLET CENTRE, Business Registration Number 3010300L, with the registered address at 19 Tanglin Road #05-39 Tanglin Shopping Centre Singapore 247909.

Personal Protection Policy

All information or personal details provided, will be processed in accordance with the Data Protection Policies. In using our website, you agree and consent to the processing of information and details which we may use.

Whilst we take reasonable care to safeguard the Personal Data in our possession or control, there is always a risk that third parties may unlawfully intercept transmissions. In such circumstances, we cannot ensure the security of any data you have provided.

Information given by you is done at your own risk.

Use of Website

By purchasing/shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms and conditions as stated below:

  1. You must be 18 years and above and possess a valid credit or debit card issued by a bank acceptable to us.
  2. Use this website to make enquiries and legally valid orders only.
  3. Not to make any false or fraudulent orders. If such an order is made, we shall be authorised to cancel it.
  4. You agree to provide us with your email address, postal address and contact details. If this information is not made available, you cannot place your order.


In describing the products, OKH Ballet attempts to be as accurate as possible.

  1. Colour & Texture
    • The colour & texture of the merchandise may differ depending on the accuracy of your monitor. Your monitor may not accurately depict the colour and texture of the merchandise. OKH Ballet will not be held responsible for purchases made with the wrong perception of colours.
  1. Measurements
    • All measurements provided on our website are taken as accurately as possible. Discrepancies may still be present. In such unforeseen circumstances, we cannot be held responsible.
  1. General Appearance
    • Items with slight imperfections (loose thread, slight dotted stains etc), which do not affect the overall appearance of the item, will not be considered as a defect.

Price and Payment

  1. Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s). Our checkout system is based on first come first serve. Item(s) is/are only secured upon submission of payment.
  2. Kindly ensure you have selected the correct item(s) in the correct colours/ sizes before checking out. OKH Ballet will not be able to amend orders once they have been confirmed and will not be held liable in the event if the wrong sizes/colours are selected, or if there are duplicate orders.
  3. Delivery costs will be charged and included in the Total Cost on checkout page.
  4. Upon checking out your order, you will be directed to Paypal payment page. Please kindly make payment immediately via the Paypal popup page to secure your order.
  5. All prices stated on okhballet.com are in Singapore Dollars unless otherwise stated.
  6. Please note that we are unable to amend or cancel your order after confirmation.
  7. All prices are final upon payment checkout. No refunds are allowed under any circumstances.

Payment Method

  1. We accept Paypal payment only, this includes all credit cards, as well as Paypal registered account.
  2. Please do not click ‘Back’, cancel or refresh at any point as payment will not synced on our server, and your order may be cancelled.
  3. If you encounter any account problems with Paypal, please contact Paypal customer service. Unfortunately, OKH Ballet is not in the position to assist with Paypal account problem. Payment is deducted from your account immediately after completing your payment.
  4. OKH Ballet reserves all rights to reject any orders at our own discretion.

Discount Codes

  1. If you have a discount code, please ensure you enter the code before checking out. No refunds will be made for orders where discount codes are not entered.
  2. Discount code is strictly inextensible.
  3. Orders placed using discount codes are not applicable for exchange and returns.

Bounced/Returned Packages

  1. All packages sent out by us will include a return address and we will contact you via email if we receive a bounced package addressed to you.
  2. Customers will bear the full costs of redelivery unless it is an error on our part.
  3. Unclaimed bounced packages will be disposed of after 3 months without any prior notice.

OKH Ballet reserves the right to amend the terms from time to time without prior notice.